Complex customizations and configurations in e-commerce and local POS systems can introduce challenges due to the need for specialized knowledge to implement and manage these custom features. They may also lead to increased costs, compatibility issues with existing systems, and potential for errors during setup or updates. Furthermore, extensive customizations can complicate the user experience and hinder the ability to quickly adapt to market changes or upgrade the system.
A POS system that can’t integrate with other systems is a bottleneck, no matter how efficient. If a retailer has an e-commerce platform not integrated with their POS system, they may have to manually enter data from online orders into their POS system. This can be time-consuming and error-prone, leading to order processing and shipping delays.